Last updated: May 2026

This Privacy Policy sets out how Maria Kolotourou (trading as YourGreekDietitian) collects, uses, and protects any personal information you provide when using our services. We are committed to protecting your privacy and handling your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Data Controller: Maria Kolotourou, Registered Dietitian Trading name: YourGreekDietitian Contact: hello@yourgreekdietitian.com

2. Why We Collect Your Data

We collect your personal data on the basis of your consent, in order to provide independent nutrition and dietetic services to you. You may also provide your contact details to subscribe to our newsletter or to access our resources.

3. What We Collect

We may collect the following information:

• Personal details such as your name, address, and contact information
• Health, lifestyle, and dietary information relevant to your care
• Clinical notes and records relating to your consultations
• Reports or information from other health professionals (only upon your request and with your consent)
• Payment and billing information
• Email address for newsletter subscription (if you choose to subscribe)

4. What We Do With Your Information

Your information is used solely for the following purposes:

• Providing and managing your nutrition and dietetic care
• Maintaining accurate and up-to-date clinical records
• Communicating with other health professionals involved in your care (always with your explicit consent)
• Sending newsletters or resources (only if you have subscribed)
• Processing payments for services

5. Third-Party Tools and Data Processors

To deliver our services effectively, we use a number of third-party tools that may process your personal data. These include:

• Practice Better — client management, session records, and invoicing. Data processed in accordance with their privacy policy.
• Mailchimp — newsletter and email communications. Used only for subscribers who have opted in.
• Zoom — video consultations. You accept associated privacy risks when choosing web-based sessions.
• Heidi — AI-assisted consultation note-taking. Separate written consent is obtained before use. Data is processed and stored in the EU.

All third-party processors are required to handle your data securely and in accordance with applicable data protection law. We do not sell your personal data to any third party.

6. Security

We are committed to ensuring your information is kept secure. We use encrypted electronic systems and follow standard operating procedures to safeguard the data we hold. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the Information Commissioner’s Office (ICO) as required by law.

7. Newsletter and Resources

If you subscribe to our newsletter or download resources, the data you provide is used only to send you relevant nutrition information, updates, and resources from YourGreekDietitian. You can unsubscribe at any time via the link in any email. We do not share your email address with third parties.

8. How Long We Keep Your Data

Clinical records are retained for a minimum of 8 years from the date of your last appointment, in line with UK professional guidelines. Newsletter subscriber data is held until you unsubscribe. Payment records are retained as required by HMRC.

9. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request erasure of your data (subject to legal and professional obligations)
• Withdraw consent at any time, without affecting the quality of care you receive
• Lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk

To exercise any of these rights, please contact us at hello@yourgreekdietitian.com.

10. Cookies

Our website uses cookies to improve your browsing experience and to collect anonymised data via Google Analytics. You may disable cookies in your browser settings at any time. For full details, please refer to our separate Cookie Policy.

11. Links to Other Websites

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites and recommend you review their privacy statements independently.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be available on our website. We encourage you to review it periodically.

For any questions about this policy, please contact us at hello@yourgreekdietitian.com.